Jewelry Care & Repairs

Each piece of Clara Williams jewelry is individually handcrafted, showcasing rare materials sourced from around the world. To preserve the beauty of your new treasures, we recommend removing them before showering, swimming, or exercising and storing them in the protective pouch provided with each order.

You may send your Clara Williams jewelry to us for professional TLC if needed. Please be mindful that perfume, lotion, and other beauty products may damage or alter your jewelry. To clean leather bracelets and necklaces, we recommend using a damp piece of cloth with mild dish soap. For all other items, use a soft, dry cloth to remove any debris.

Clara Williams Jewelry is covered by a one-year guarantee. After one year, certain repairs, such as plating and restringing, may incur a fee. If you believe your item has a manufacturing defect, please return it to us for inspection. Should we determine the piece is defective, we will gladly provide a complimentary repair. Standard Ground Shipping for repairs is $20.00.

Please note: Due to high seasonal demand, custom orders and repairs submitted after November 1st may not be guaranteed for holiday delivery.

For more information on repair pricing and lead time, please email info@clarawilliams.com
or call 312-280-7300.