Terms & Conditions
Merchandise in a new and saleable condition may be returned for exchange or refund within 14 days of the ship date. Items must be accompanied by the original documentation.
Please be advised that we are not able to accept any form of refund or exchange for personalized or custom items.
Clara Williams Jewelry is guaranteed for up to one year. After one year, you may be charged for certain repairs i.e. plating, stringing, etc. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your piece is defective, we are happy to offer a complementary repair. Standard Ground Shipping for repairs is $20.00.
For more information on repair pricing and lead time, please email firstname.lastname@example.org or call 312.280.7300.